Frequently Asked Questions
General Questions
What is pet waste removal, and why do I need it?
Pet waste removal involves cleaning up your yard to eliminate pet waste, ensuring a cleaner, safer, and more enjoyable outdoor space. Leaving waste in your yard can lead to unpleasant odors, lawn damage, and potential health risks for your family and pets.
What areas do you service?
We proudly provide pet waste removal services to Sartell, Sauk Rapids, Little Falls, and Foley, Minnesota. If you’re unsure if we cover your area, feel free to contact us!
How often should I schedule a cleanup?
It depends on your needs! We offer weekly, bi-weekly, and one-time cleanups to accommodate all schedules. Weekly service is great for busy households, while bi-weekly works well for lower-maintenance yards.
Service Questions
What does your service include?
Our service includes:
- Thorough removal of pet waste from your yard.
- Safe disposal of waste in an eco-friendly manner.
- A final sweep to ensure your yard is spotless and pet-friendly.
- If your yard is gated we will send you a picture of the closed and latched gate. Giving you peace of mind that your yard is secured.
What if my dog is in the yard during cleanup?
No problem! Our team is trained to work safely around pets. We ask that your pets are friendly and non-aggressive. If your pet has shown or does show signs of aggression we ask that you keep them inside for safety reasons.
Do you offer winter cleanups?
Yes, we operate year-round! During snowy months, we’ll locate and remove pet waste that is accessible and visible.
What happens if it rains or snows on my scheduled day?
We aim to provide service regardless of weather conditions, but if extreme weather occurs, we will notify you and reschedule at the earliest convenience.
Pricing and Payment Questions
How much does your service cost?
Our pricing is transparent and straightforward. Here’s a quick breakdown:
- Weekly Removal: Starts at $15 per visit for one dog.
- Bi-Weekly Removal: Starts at $25 per visit for one dog.
- One-Time Cleanup: Starts at $99 for one dog.
For additional dogs and details, visit our Home Page.
Are there any hidden fees or contracts?
No! We believe in clear pricing with no hidden fees or long-term contracts. You only pay for the services you receive.
How do I pay for your services?
We offer multiple payment options for your convenience, including credit/debit cards and online payments.
Booking and Scheduling Questions
How do I book your services?
Booking is easy! You can:
- Call us directly at 320-400-POOP.
- Book online by getting your instant quote to get signed up
Can I change or cancel my appointment?
Yes, we understand schedules change and life gets crazy. Please notify us at least 24 hours in advance to reschedule or cancel.
Do I need to be home during the service?
Not at all! As long as we have access to your yard, you don’t need to be present. We’ll complete the service and notify you when it’s done.
Health and Safety Questions
Is pet waste harmful to my lawn?
Yes, pet waste contains bacteria and nutrients that can damage your grass over time, causing brown spots and even killing certain areas. Regular removal helps maintain a healthy lawn. Pet waste can also contaminate ground soil and water sources nearby, causing harm to your local environment.
Do you use any chemicals or harmful products?
No, our methods are entirely eco-friendly and pet-safe. We focus on thorough cleanup without using harsh chemicals.
What if my yard hasn’t been cleaned in a long time?
We offer one-time cleanups for situations like this. Whether it’s been months or years, we’ll tackle the job and leave your yard spotless!